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Screeing Log error?

Screening log shows "The system cannot find the file specified." for every record.

This sounds bad.

Is it?

How do I fix it?

MD v18.5.0

TIA

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Jared Charles (apparently) - Dec 28, 2018 1:08 pm (#1 Total: 2)  

via email  

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Jared Charles
Newbie
Newbie
Posts: 97

Hello Jim,

Did you only recently start to experience that error, or did it start occurring after an MDaemon update?

Does that error still occur if you install the MDaemon 18.5.1 update?


Are you seeing that error in the “Screening” tab of the MDaemon GUI, or are you looking at the “MDaemon-Screening.log” file?

If you review the entire “MDaemon-Screening.log” file, is "The system cannot find the file specified" the only error that is generated.  If not, what else is shown?

In MDaemon, if you click Security | Security Settings | Screening | SMTP Screen, what options are enabled?

If you click Security | Dynamic Screening, are you able to see the Dynamic Screening settings, or is an error displayed?

If you stop the MDaemon service and then start it up again, does that error still occur?

If that error is still occurring, please provide me with copies of the following files and folders off-list:
\MDaemon\App\Plugins.dat
\MDaemon\Logs\DynScrn.log
\MDaemon\Logs\MDaemon-Screening.log

\MDaemon\Data  (entire folder)

Please compress all of those files/folders into a ZIP file and then send it to this address:

support@help.mdaemon.com

 

Use the following as the Subject of your message:
[md-support] Screeing Log error?

Regards,
--
Jared Charles
Technical Application Support
MDaemon Technologies | Simple Secure Email

U.S. Toll Free: 866-601-2586
International: 817-601-3222

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Sent using the MDaemon Messaging Server

 

 

 

From: md-support@mdaemon.com <md-support@mdaemon.com> On Behalf Of Jim Aguiar (lists-md-support@mdaemon.com)
Sent: Wednesday, December 26, 2018 10:43 AM
To: md-support@altn.com
Subject: [md-support] Screeing Log error?

 

Screening log shows "The system cannot find the file specified." for every record.

This sounds bad.

Is it?

How do I fix it?

MD v18.5.0

TIA


View/reply at Screeing Log error?

 
 
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support and discussion.  MDaemon staff members may participate in the
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method of receiving technical support. To receive personal technical
support please use the form here:
http://www.mdaemon.com/Support/RequestSupport/
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Antonieta Elvira - Oct 14, 2019 5:16 pm (#2 Total: 2)  

 

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Antonieta Elvir…
Newbie
Newbie
Posts: 43
I have the same problem, how did you solve it?



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