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AV scanning errors on DMARC rua emails

[md-support@mdaemon.com]
md-support@mdae…
md-support@mdaemon.com - 09:44pm, Jul 17 2019
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Tyler Davis - Jul 19, 2019 12:37 pm (#1 Total: 3)  

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Tyler Davis
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Posts: 228

MDaemon
RelayFax
SecurityGateway
Outlook Connector
SecurityPlus
ProtectionPlus
WebAdmin
What does the log state when the message is processed?

--
Tyler Davis
MDaemon Technologies
https://www.mdaemon.com

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md-support@mdaemon.com - Jul 19, 2019 1:07 pm (#2 Total: 3)  

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Hi,

Error: unexpected error while doing virus scan.

Kind Regards
Johan




-------- Originalmeddelande --------
Fr=C3=A5n: Tyler Davis <lists-md-support@mdaemon.com>=20
Datum: 2019-07-19 19:37 (GMT+01:00)=20
Till: md-support@altn.com=20
Rubrik: [md-support] AV scanning errors on DMARC rua emails=20

  _____ =20

Fr=C3=A5n : Tyler Davis [lists-md-support@mdaemon.com]
Till : md-support@altn.com [md-support@altn.com]
Datum : Fredag, July 19 2019 19:37:15
What does the log state when the message is processed?=20

--=20
Tyler Davis=20
MDaemon Technologies=20
https://www.mdaemon.com=20

---------------------------------------------------------------------=20
These forums are provided by MDaemon Technologies for user-to-user=20
support and discussion. MDaemon staff members may participate in the=20
forums periodically but please recognize that this is not the official=20
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http://www.altn.com/Support/RequestSupport/=20
---------------------------------------------------------------------=20


  _____ =20

View/reply at AV scanning errors on DMARC rua emails
<http://lists.altn.com/WebX?13@@.5986311d/0>=20



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These forums are provided by MDaemon Technologies for user-to-user=20
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<html><head><meta http-equiv=3D"Content-Type" content=3D"text/html; =
charset=3DUTF-8"></head><body>Hi,<div><br></div><div>Error: unexpected =
error while doing virus scan.</div><div><br></div><div>Kind =
Regards</div><div>Johan</div><div><br></div><div><br></div><div><br></div=
><div><br></div><!-- originalMessage --><div>-------- Originalmeddelande =
--------</div><div>Fr=C3=A5n: Tyler Davis =
&lt;lists-md-support@mdaemon.com&gt; </div><div>Datum: 2019-07-19 19:37 =
 (GMT+01:00) </div><div>Till: md-support@altn.com </div><div>Rubrik: =
[md-support] AV scanning errors on DMARC rua emails =
</div><div><br></div><div =
style=3D"margin-left:2px;padding-left:2px;border-left:1px solid =
#202020;"><div style=3D"font-size: 10pt; background-color: #ffffff; =
color: #000000; font-weight: 400; font-family: =
Tahoma,Arial,Verdana,sans-serif;" ><hr /><div><span =
style=3D"font-weight: 700">Fr=C3=A5n</span> : Tyler Davis =
[lists-md-support@mdaemon.com]</div><div><span style=3D"font-weight: =
700">Till</span> : md-support@altn.com =
[md-support@altn.com]</div><div><span style=3D"font-weight: =
700">Datum</span> : Fredag, July 19 2019 19:37:15</div></div>=0A=
What does the log state when the message is processed? <br><br>-- <br>
Tyler Davis <br>
MDaemon Technologies <br>
<a href=3D"https://www.mdaemon.com">https://www.mdaemon.com</a> =
<br><br>-----------------------------------------------------------------=
---- <br>
These forums are provided by MDaemon Technologies for user-to-user <br>
support and discussion. MDaemon staff members may participate in the =
<br>
forums periodically but please recognize that this is not the official =
<br>
method of receiving technical support. To receive personal technical =
<br>
support please use the form here: <br>
<a =
href=3D"http://www.altn.com/Support/RequestSupport/">http://www.altn.com/=
Support/RequestSupport/</a> <br>
---------------------------------------------------------------------
<br><br>

<hr width=3D200 align=3Dleft>View/reply at <a =
href=3D"http://lists.altn.com/WebX?13@@.5986311d/0">AV scanning errors =
on DMARC rua emails</a><br>
<PRE>

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-
These forums are provided by MDaemon Technologies for user-to-user=20
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support please use the form here:
http://www.mdaemon.com/Support/RequestSupport/
-------------------------------------------------------------------------=
-
</PRE>

</div></body></html>

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Tyler Davis - Jul 29, 2019 7:14 am (#3 Total: 3)  

Alt-N Technical Support  

Photo of Author
Tyler Davis
Novice
Novice
Posts: 228

MDaemon
RelayFax
SecurityGateway
Outlook Connector
SecurityPlus
ProtectionPlus
WebAdmin
Does MDaemon route the message to the holding queue or is the session terminated? If so, can you submit a support request in the link below with a copy of the message from the holding queue along with the MDaemon SMTP-(in) and Antivirus log file? Select Setup / Server Settings / Logging / Log Mode to find the directory path where the log files are located.

--
Tyler Davis
MDaemon Technologies
https://www.mdaemon.com

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These forums are provided by MDaemon Technologies for user-to-user
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