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Authenticated session email rejected with an authentication required message

[mike.vanderveer@mvpcollaborative.com]
mike.vanderveer…
Novice
Novice
Posts: 162
mike.vanderveer@mvpcollaborative.com - 09:27am, Aug 27 2019

One of my users was attempting to forward a meeting request to another employee when she was met with a bounce message that showed a 530 5.7.0 Authentication Required message.  When checking the server log I found this:

 

Mon 2019-08-26 17:08:02.672: [879764] Session 879764; child 0001

Mon 2019-08-26 17:08:02.672: [879764] Accepting SMTP connection from 192.94.101.XXX:54616 to 192.94.101.10:465

Mon 2019-08-26 17:08:03.351: [879764] SSL negotiation successful (TLS 1.2, 384 bit key exchange, 256 bit AES encryption)

Mon 2019-08-26 17:08:03.351: [879764] --> 220 mail.mvpcollaborative.com ESMTP MDaemon 19.0.3; Mon, 26 Aug 2019 17:08:03 -0400

Mon 2019-08-26 17:08:03.548: [879764] <-- EHLO MVPXXXXXX.mvpcollaborative.com

Mon 2019-08-26 17:08:03.549: [879764] --> 250-mail.mvpcollaborative.com Hello MVPXXXXXX.mvpcollaborative.com [192.94.101.XXX], pleased to meet you

Mon 2019-08-26 17:08:03.549: [879764] --> 250-ETRN

Mon 2019-08-26 17:08:03.549: [879764] --> 250-AUTH LOGIN PLAIN

Mon 2019-08-26 17:08:03.549: [879764] --> 250-8BITMIME

Mon 2019-08-26 17:08:03.549: [879764] --> 250-ENHANCEDSTATUSCODES

Mon 2019-08-26 17:08:03.549: [879764] --> 250 SIZE

Mon 2019-08-26 17:08:03.650: [879764] <-- AUTH PLAIN

Mon 2019-08-26 17:08:03.650: [879764] --> 334

Mon 2019-08-26 17:08:03.950: [879764] <-- ******

Mon 2019-08-26 17:08:03.950: [879764] Authenticating kym.jXXXXXXX@mvpcollaborative.com...

Mon 2019-08-26 17:08:03.952: [879764] Authenticated as kym.jXXXXXXX@mvpcollaborative.com

Mon 2019-08-26 17:08:03.952: [879764] --> 235 2.7.0 Authentication successful

Mon 2019-08-26 17:08:04.092: [879764] <-- MAIL FROM:<kym.jXXXXXXX@mvpcollaborative.com>

Mon 2019-08-26 17:08:04.093: [879764] --> 250 2.1.0 Sender OK

Mon 2019-08-26 17:08:04.097: [879764] <-- RCPT TO:<karl.sXXXXXX@mvpcollaborative.com>

Mon 2019-08-26 17:08:04.106: [879764] --> 250 2.1.5 Recipient OK

Mon 2019-08-26 17:08:04.110: [879764] <-- DATA

Mon 2019-08-26 17:08:04.111: [879764] Creating temp file (SMTP): c:\mdaemon\temp\02\md50000000751.tmp

Mon 2019-08-26 17:08:04.111: [879764] --> 354 Enter mail, end with <CRLF>.<CRLF>

Mon 2019-08-26 17:08:04.136: [879764] Message size: 12960 bytes

Mon 2019-08-26 17:08:04.137: [879764] --> 530 5.7.0 Authentication required

Mon 2019-08-26 17:08:04.142: [879764] <-- QUIT

Mon 2019-08-26 17:08:04.142: [879764] --> 221 2.0.0 See ya in cyberspace

Mon 2019-08-26 17:08:04.143: [879764] SMTP session terminated (Bytes in/out: 16808/6375)

Mon 2019-08-26 17:08:04.143: ----------

 

Clearly the session was an authenticated session. The meeting request was being forwarded in the latest version of Outlook 365 using MDaemon Connector.  She doesn’t see this happening when forwarding any other type of message, only meeting requests.

 

Any idea why this would happen, and what options might be available with the current 19.0.3 release to work around this?

 

Thanks,

Mike

 

 

Mike Vander Veer
www.mvpcollaborative.com
p: 248.591.5149

MVP Collaborative – Adding dimension to events and visual media
•Consumer Events    •Business Meetings     •Video      •Digital/Interactive

 




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Tyler Davis - Aug 30, 2019 1:01 pm (#1 Total: 2)  

Alt-N Technical Support  

Photo of Author
Tyler Davis
Novice
Novice
Posts: 228

MDaemon
RelayFax
SecurityGateway
Outlook Connector
SecurityPlus
ProtectionPlus
WebAdmin
MDeamon's SMTP Authentication security settings are looking at the from header in the message and verifying it's not the same as the account that authenticated. If this feature was to be turned off, then users would be able to send mail identifying themselves as other users. A white list exists in the settings below if you want an account to bypass this feature.

http://help.altn.com/mdaemon/en/index.html?security--smtp_authentication.htm

An alternative would be to have the meeting organizer add the user to the meeting request.

--
Tyler Davis
MDaemon Technologies
https://www.mdaemon.com

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support and discussion. MDaemon staff members may participate in the
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mike.vanderveer@mvpcollaborative.com (apparently) - Aug 30, 2019 4:36 pm (#2 Total: 2)  

via email  

Photo of Author
mike.vanderveer…
Novice
Novice
Posts: 162

Thanks for the response.  Make sense. 

 

Mike

 

From: md-support@mdaemon.com <md-support@mdaemon.com> On Behalf Of Tyler Davis
Sent: Friday, August 30, 2019 2:01 PM
To: md-support@altn.com
Subject: [md-support] Authenticated session email rejected with an authentication required message

 

MDeamon's SMTP Authentication security settings are looking at the from header in the message and verifying it's not the same as the account that authenticated. If this feature was to be turned off, then users would be able to send mail identifying themselves as other users. A white list exists in the settings below if you want an account to bypass this feature.

http://help.altn.com/mdaemon/en/index.html?security--smtp_authentication.htm

An alternative would be to have the meeting organizer add the user to the meeting request.

--
Tyler Davis
MDaemon Technologies
https://www.mdaemon.com

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These forums are provided by MDaemon Technologies for user-to-user
support and discussion. MDaemon staff members may participate in the
forums periodically but please recognize that this is not the official
method of receiving technical support. To receive personal technical
support please use the form here:
http://www.altn.com/Support/RequestSupport/
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--------------------------------------------------------------------------
These forums are provided by MDaemon Technologies for user-to-user 
support and discussion.  MDaemon staff members may participate in the 
forums periodically but please recognize that this is not the official
method of receiving technical support. To receive personal technical 
support please use the form here:
http://www.mdaemon.com/Support/RequestSupport/
--------------------------------------------------------------------------



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This list is for questions and discussion about MDAEMON. To unsubscribe 
from this mailing list send an email to md-support-unsubscribe@mdaemon.com .
--POWERED BY MDAEMON!-----------------------------------------------------

--------------------------------------------------------------------------
These forums are provided by MDaemon Technologies for user-to-user 
support and discussion.  MDaemon staff members may participate in the 
forums periodically but please recognize that this is not the official
method of receiving technical support. To receive personal technical 
support please use the form here:
http://www.mdaemon.com/Support/RequestSupport/
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