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CFEngine wants to interact with the desktop, mdaemon stops

I have a new issue with v19 where, once in a while, I have users complain that email isn't working. I go to check the server and see an icon requesting my attention, it is CFEngine requesting to interact with the desktop, reporting a crash. I click through the "yes to continues" and Mdaemon needs to be restarted by killing mdaemon.exe and restarting.

Application Error:
Faulting application name: CFEngine.exe, version: 19.0.1.4, time stamp: 0x5cdaf537
Faulting module name: mswsock.dll, version: 6.1.7601.23451, time stamp: 0x573365e8
Exception code: 0xc0000005
Fault offset: 0x00000000000013a3
Faulting process id: 0xaec0
Faulting application start time: 0x01d55ec61e79b961
Faulting application path: C:\MDaemon\App\CFEngine.exe
Faulting module path: C:\Windows\system32\mswsock.dll
Report Id: 0a418117-d018-11e9-ab0d-a0369f4e8862

Request for interaction:
A device or program has requested attention. Device or application: C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.24440_none_e36f1bbf30ff0606\COMCTL32.dll. Message title: CFEngine.

I accept, hit ok, it crashes:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: CFEngine.exe
P2: 19.0.1.4
P3: 5cdaf537
P4: mswsock.dll
P5: 6.1.7601.23451
P6: 573365e8
P7: c0000005
P8: 00000000000013a3
P9:
P10:

I try to restart the service, Mdaemon requests interaction:
A device or program has requested attention. Device or application: C:\MDaemon\App\MDaemon.exe. Message title: MDaemon - absolute-title.com - 127.0.0.1.

I kill the process, it restarts without issue.

Thoughts?

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Marlon B - Sep 11, 2019 8:41 am (#1 Total: 1)  

 

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Marlon B
Newbie
Newbie
Posts: 34
Hello,

Please open a support ticket so that we can troubleshoot the issue and gather the crash dumps.

https://www.altn.com/Support/RequestSupport/



Marlon

Technical Application Support

MDaemon Technologies | Simple Secure Email



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