Logout

Alt-N Discussion Groups > Outlook Connector Discussion Groups > Outlook Connector Support > Add-Ins Pop-up

 [F] Alt-N Discussion Groups  / Outlook Connector Discussion Groups  / Outlook Connector Support  /

Add-Ins Pop-up

[Wittler, Jason]
Jason Wittler
Newbie
Newbie
Posts: 9
Jason Wittler - 10:28am, Oct 11 2019

Are they a way to disable this pop-up from popping up? Thanks

Attachments:

2019-10-10_15-43-50.jpg (15 KB)


  All MessagesOldest ItemsOlder ItemsNewer ItemsNewest Items

Marlon B - Oct 24, 2019 12:21 pm (#1 Total: 3)  

 

Photo of Author
Marlon B
Newbie
Newbie
Posts: 39
Hello,

Unfortunately there is no way to disable the notification. Are the users seeing this every time they open Outlook or only when a plug in has been reconfigured in the MDaemon? If this is happening every time they start Outlook or if it is consistently happening please open a support case so that we can troubleshoot the issue.

You can open a support case here:

https://www.altn.com/Support/RequestSupport/

Thank you.



Marlon

Technical Application Support

MDaemon Technologies | Simple Secure Email

Erik Likvarn - Oct 30, 2019 8:30 pm (#2 Total: 3)  

 

Photo of Author
Erik Likvarn
Newbie
Newbie
Posts: 7

MDaemon
Outlook Connector
SecurityPlus
WebAdmin
I have a user who is continually seeing this message too.

It just pops up after some "random" period after she starts Outlook.

Marlon B - Nov 4, 2019 11:34 am (#3 Total: 3)  

 

Photo of Author
Marlon B
Newbie
Newbie
Posts: 39
Hello,

This is normally caused by a user that has an add-in that is not in the MDaemon Connector add-in list found under "Setup/MDaemon Connector/MC client settings/Add-ins".

Compare the add-ins in the user's Outlook to what is listed in the MC client settings on MDaemon.

If there are any add-ins in Outlook that are not listed in the MC client settings and them and select the action for that add-in.

If you continue to see the pop up after doing this please open a support ticket here:
https://www.altn.com/Support/RequestSupport/



Marlon

Technical Application Support



  All MessagesOldest ItemsOlder ItemsNewer ItemsNewest Items



 Content:

Read New | Search

 Guest:

Email to Admin



You are visiting as a Guest user.