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19.5 upgrade - Mobile Theme blank on iPhone browsers

[Parsons, Scott]
Scott Parsons
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Scott Parsons - 02:35pm, Oct 27 2019

Using IIS 8.5 to run World Client. I followed the config updates in https://www.altn.com/Support/KnowledgeBase/KnowledgeBaseResults/?Number=1236. Users report that World Client on iPhone opens now to a blank screen. On my iPhone, I was working fine using built in Safari until I did a Clear History and Website data. Same with the iPhone version of Firefox. URL for World Client is https://scooterscomputers.com, which takes the browser to https://scooterscomputers.com/webmail/logon, however that screen is blank. Any suggestions to fix are appreciated.

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Scott Parsons - Oct 28, 2019 12:21 pm (#10 Total: 11)  

 

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Scott Parsons
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Replying to: Arron.Caruth@mdaemon.com (Oct 28, 2019 10:01 am)
Sorry, the URL rewrite rule I posted last week is wrong, which is why Jonathan E. has asked you to...

Thanks Arron and Jonathan for the prompt assistance. I have added the new URL Rewrite and all seems to be working as it should now.

Jonathan.Ehman@mdaemon.com - Oct 28, 2019 12:23 pm (#11 Total: 11)  

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Great! Thanks for letting us know
 
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On Mon, 28 Oct 2019 12:21:40 -0500, "Scott Parsons (lists-md-worldclient-issues@mdaemon.com)" <lists-md-worldclient-issues@mdaemon.com> wrote:
Thanks Arron and Jonathan for the prompt assistance. I have added the new URL Rewrite and all seems to be working as it should now.
 
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---------------------------------------------------------------------
These forums are provided by MDaemon Technologies for user-to-user 
support and discussion.  MDaemon staff members may participate in the 
forums periodically but please recognize that this is not the official
method of receiving technical support. To receive personal technical 
support please use the form here:
http://www.mdaemon.com/Support/RequestSupport/
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