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MDConnector appointment request

Hi there,

we have problems with MDaemon Connector when sending an appointment
request from the calendar. The recipient receives an email in Outlook as
an email with the name for the appointment.
There is no way the date (Accept, Deny)
The appointment can be seen directly in the calendar.

In email from MDaemon Webmail users, i can click on the date (Accept, Deny).

I was able to find this error under Outlook 2013 and Outlook 2019 with
MDaemon Connector 6.5.1 and MDaemon 19.5.3.

greetings Martin

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Tyler Davis - Feb 3, 2020 2:24 pm (#1 Total: 5)  

Alt-N Technical Support  

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Tyler Davis
Novice
Novice
Posts: 232

MDaemon
RelayFax
SecurityGateway
Outlook Connector
SecurityPlus
ProtectionPlus
WebAdmin
It sounds like the message is being created in a way Outlook and/or the plug-in can't understand. If you can reproduce the issue, please submit the steps to do so along with a copy of the delivered message as a support request using the link below and a technician can review this further. In Webmail, right click on the message, select 'View Source,' and save the source data to submit.

https://www.altn.com/Support/RequestSupport/

--
Tyler Davis
MDaemon Technologies
https://www.mdaemon.com

---------------------------------------------------------------------
These forums are provided by MDaemon Technologies for user-to-user
support and discussion. MDaemon staff members may participate in the
forums periodically but please recognize that this is not the official
method of receiving technical support. To receive personal technical
support please use the form here:
http://www.altn.com/Support/RequestSupport/
---------------------------------------------------------------------

Martin Damerau - Feb 6, 2020 1:40 pm (#2 Total: 5)  

 

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Martin Damerau
Newbie
Newbie
Posts: 30


Hello,

I submitted my request to support with pictures and descriptions of my
tests.
I was able to further isolate the error, if MDPGP is activated on the
MDaemon server, this problem occurs.

---
Martin

Tyler Davis - Feb 11, 2020 8:37 am (#3 Total: 5)  

Alt-N Technical Support  

Photo of Author
Tyler Davis
Novice
Novice
Posts: 232

MDaemon
RelayFax
SecurityGateway
Outlook Connector
SecurityPlus
ProtectionPlus
WebAdmin
I received you request for support and have responded to it. Please continue working with me through the support ticket if you have any additional questions or issues.

If others come across this thread, this is an issue that occurs in Outlook regardless of using the MDaemon Connector. Unfortunately, Outlook does not officially support PGP.

--
Tyler Davis
MDaemon Technologies
https://www.mdaemon.com

---------------------------------------------------------------------
These forums are provided by MDaemon Technologies for user-to-user
support and discussion. MDaemon staff members may participate in the
forums periodically but please recognize that this is not the official
method of receiving technical support. To receive personal technical
support please use the form here:
http://www.altn.com/Support/RequestSupport/
---------------------------------------------------------------------

Eddie Murray - Oct 1, 2020 3:24 pm (#4 Total: 5)  

 

Photo of Author
Eddie Murray
Newbie
Newbie
Posts: 1
Please update with a fix or any work arounds. I have several users expierenceing this same problem. Various Office installations of Office 2013 & 2019. Thank you

Tyler Davis - Oct 14, 2020 4:29 pm (#5 Total: 5)  

Alt-N Technical Support  

Photo of Author
Tyler Davis
Novice
Novice
Posts: 232

MDaemon
RelayFax
SecurityGateway
Outlook Connector
SecurityPlus
ProtectionPlus
WebAdmin
Eddie,

The issue above was due to the incompatibility with PGP encrypted messages in Outlook. Outlook does not support PGP.

If these issue does not involve PGP messages in Outlook, please use the link in my signature to submit a support request and a technician can further review your issue.

--
Tyler Davis
MDaemon Technologies
https://www.mdaemon.com

---------------------------------------------------------------------
These forums are provided by MDaemon Technologies for user-to-user
support and discussion. MDaemon staff members may participate in the
forums periodically but please recognize that this is not the official
method of receiving technical support. To receive personal technical
support please use the form here:
https://www.altn.com/Support/RequestSupport/
---------------------------------------------------------------------



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