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Outlook ActiveSync account re-download all emails

[md-support, Foo Kok Wai via]
Foo Kok Wai via…
Foo Kok Wai via md-support - 07:54pm, Apr 6 2020
Guest User

Hi,
We have 2 users using Outlook encounter the same problem with ActiveSync account.
 
Outlook re-download ALL emails from the server from time to time - the last incident happen about 1 week time which I have remove and re-create the account in Outlook. It happen again yesterday.
 
The user mailbox is about 4.7GB with over 20k emails, it take long time when the client re-download all over again. 
 
Please advice.
 
Best regards,



Foo Kok Wai
IT Manager
Hovid Berhad

Innovation + Teamwork + Communication + Respect + Be Ethical & Honest

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Tyler Davis - Apr 7, 2020 12:32 pm (#1 Total: 1)  

Alt-N Technical Support  

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Tyler Davis
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Posts: 228

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We have received and responded to the technical support ticket submitted regarding the ActiveSync profile issue. Please review the response and continue to work with your technician on this.

Thank you,

--
Tyler Davis
MDaemon Technologies
https://www.mdaemon.com

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These forums are provided by MDaemon Technologies for user-to-user
support and discussion. MDaemon staff members may participate in the
forums periodically but please recognize that this is not the official
method of receiving technical support. To receive personal technical
support please use the form here:
https://www.altn.com/Support/RequestSupport/
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