Logout

Alt-N Discussion Groups > MDaemon Discussion Groups > MDaemon Anti-virus Plug-in > AV Updater Failing

 [F] Alt-N Discussion Groups  / MDaemon Discussion Groups  / MDaemon Anti-virus Plug-in  /

AV Updater Failing

[Stone, Dennis]
Dennis Stone
Newbie
Newbie
Posts: 33
Dennis Stone - 07:35am, Jul 27 2020

Bad ZIP file maybe? Anyone else seeing this? See following log snippet:

2020-07-27 08:27:06 -- SPUPDATER START --
2020-07-27 08:27:06 Version 19.5.5
2020-07-27 08:27:06 Subscription active: 295 days left
2020-07-27 08:27:07 Definition version: 202007270512
2020-07-27 08:29:40 Download file OK https://files.mdaemon.com/antivirus/ctav/updates/antivir-v2-i-202007270512.zip
2020-07-27 08:29:40 ERROR: Could not extract D:\Program Files\MDaemon\Temp\antivir-v2-i-202007270512.zip FAILED
2020-07-27 08:29:41 There were errors. FAILED
2020-07-27 08:29:41 Could not connect to any server. FAILED
2020-07-27 08:29:41 Update process failed!
2020-07-27 08:29:41 -- SPUPDATER END --

  (older msg: 12)All MessagesOldest ItemsOlder ItemsNewer ItemsNewest Items

Edmund Cramp - Jul 29, 2020 8:25 am (#13 Total: 15)  

 

Photo of Author
Edmund Cramp
Novice
Novice
Posts: 233

MDaemon
Outlook Connector
WebAdmin
OK, the first file is on its way to you, google email detected viruses in the MSG file and the ZIP file until I password protected it.

Edit: just sent a second one. If these are useful then it would be a nice feature to have an option in the quarantine queue view to be able to do this from within MD, e.g. right-click on the file and "send to MD"

[Last Editor: Edmund Cramp, Jul 29, 2020 8:54 am. Total Edits: 1]

Edmund Cramp - Aug 12, 2020 8:36 am (#14 Total: 15)  

 

Photo of Author
Edmund Cramp
Novice
Novice
Posts: 233

MDaemon
Outlook Connector
WebAdmin
Replying to: Arron Caruth (Jul 28, 2020 9:11 am)
Please place the MSG files in a password protected zip file and send them to virusfn@mdaemon.com.  They will be analyzed...

Since I started sending the potential malware files to you, I have seen our day to day virus number drop. Looking at the stats it seems that a lot more viruses are being blocked every day so this is really working out well for us, Thank You.

Arron Caruth - Aug 12, 2020 8:40 am (#15 Total: 15)  

Guest User  

Photo of Author
Posts: 1

Great, I’m glad it is working!

 

 

--
Arron Caruth
Vice President of Product Development
o: 817-601-3222    e: Arron.Caruth@mdaemon.com

MDaemon Technologies
Simple Secure Email
Visit us on
www.mdaemon.com | Facebook | LinkedIn | YouTube
Sent using the
MDaemon Email Server

From: md-av-plugin@mdaemon.com [mailto:md-av-plugin@mdaemon.com] On Behalf Of lists-md-anti-virus@mdaemon.com (Edmund Cramp)
Sent: Wednesday, August 12, 2020 8:37 AM
To: md-av-plugin@mdaemon.com
Subject: [md-av-plugin] AV Updater Failing

 

Since I started sending the potential malware files to you, I have seen our day to day virus number drop. Looking at the stats it seems that a lot more viruses are being blocked every day so this is really working out well for us, Thank You.


View/reply at AV Updater Failing

 
 
--MD-AV-PLUGIN-------------------------------------------------------
This list is for questions and discussion about AntiVirus plugins for
MDAEMON. To unsubscribe from this mailing list send an email to 
md-av-plugin-unsubscribe@mdaemon.com .
--POWERED BY MDAEMON!------------------------------------------------
 
---------------------------------------------------------------------
These forums are provided by MDaemon Technologies for user-to-user 
support and discussion.  MDaemon staff members may participate in the 
forums periodically but please recognize that this is not the official
method of receiving technical support. To receive personal technical 
support please use the form here:
http://www.mdaemon.com/Support/RequestSupport/
---------------------------------------------------------------------



  All MessagesOldest ItemsOlder ItemsNewer ItemsNewest Items



 Content:

Read New | Search

 Guest:

Email to Admin



You are visiting as a Guest user.