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Error: unexpected error while doing virus scan!

[Ilie, Voinea]
Voinea Ilie
Newbie
Newbie
Posts: 16
Voinea Ilie - 09:18am, Jan 4 2021

Hello,
Some of the messages sent today at 13:00 to two mailing lists (and a few other normal messages as well) were delivered in the holding queue with the error below.
The message hab no attachment. Some membrs of the mailing list received the message!!

Mon 2021-01-04 13:00:34.849: Start MDaemon AntiVirus results (Cyren AV) (ClamAV)
Mon 2021-01-04 13:00:34.860: * Error: unexpected error while doing virus scan! pd2015017209.hdr
Mon 2021-01-04 13:00:34.862: * Error: unexpected error while doing virus scan! pd134309001.txt
Mon 2021-01-04 13:00:34.864: * Error: unexpected error while doing virus scan! pd171123809.txt
Mon 2021-01-04 13:00:34.864: * Total attachments scanned : 0 (including multipart/alternatives and message body)

Any idea?
Thank you,

Ilie Voinea

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Arron Caruth - Jan 4, 2021 11:23 am (#1 Total: 3)  

Guest User  

Photo of Author
Posts: 1

What version of MDaemon are you using?

 

 

--
Arron Caruth
Vice President of Product Development
o: 817-601-3222    e: Arron.Caruth@mdaemon.com

MDaemon Technologies
Simple Secure Email
Visit us on www.mdaemon.com | Facebook | LinkedIn | YouTube
Sent using the MDaemon Email Server

From: md-av-plugin@mdaemon.com [mailto:md-av-plugin@mdaemon.com] On Behalf Of lists-md-anti-virus@mdaemon.com (Voinea Ilie)
Sent: Monday, January 4, 2021 8:19 AM
To: md-av-plugin@mdaemon.com
Subject: [md-av-plugin] Error: unexpected error while doing virus scan!

 

Hello,
Some of the messages sent today at 13:00 to two mailing lists (and a few other normal messages as well) were delivered in the holding queue with the error below.
The message hab no attachment. Some membrs of the mailing list received the message!!

Mon 2021-01-04 13:00:34.849: Start MDaemon AntiVirus results (Cyren AV) (ClamAV)
Mon 2021-01-04 13:00:34.860: * Error: unexpected error while doing virus scan! pd2015017209.hdr
Mon 2021-01-04 13:00:34.862: * Error: unexpected error while doing virus scan! pd134309001.txt
Mon 2021-01-04 13:00:34.864: * Error: unexpected error while doing virus scan! pd171123809.txt
Mon 2021-01-04 13:00:34.864: * Total attachments scanned : 0 (including multipart/alternatives and message body)

Any idea?
Thank you,

Ilie Voinea


View/reply at Error: unexpected error while doing virus scan!

 
 
--MD-AV-PLUGIN-------------------------------------------------------
This list is for questions and discussion about AntiVirus plugins for
MDAEMON. To unsubscribe from this mailing list send an email to 
md-av-plugin-unsubscribe@mdaemon.com .
--POWERED BY MDAEMON!------------------------------------------------
 
---------------------------------------------------------------------
These forums are provided by MDaemon Technologies for user-to-user 
support and discussion.  MDaemon staff members may participate in the 
forums periodically but please recognize that this is not the official
method of receiving technical support. To receive personal technical 
support please use the form here:
http://www.mdaemon.com/Support/RequestSupport/
---------------------------------------------------------------------

Voinea Ilie - Jan 5, 2021 2:49 am (#2 Total: 3)  

 

Photo of Author
Voinea Ilie
Newbie
Newbie
Posts: 16
v20.0.3
I disabled the cyren plugin yesterday and so far I haven't found the error.

Arron Caruth - Jan 5, 2021 11:10 am (#3 Total: 3)  

Guest User  

Photo of Author
Posts: 1

 

Are your virus definitions current?

 

If you virus definitions are not current, please update them and then re-enable the Cyren engine.  Does the problem continue?

 

If it does continue, can you provide a copy of an MSG file that generated the errors while being scanned?

 

You can send it to me off list at arron@altn.com

 

--
Arron Caruth
Vice President of Product Development
o: 817-601-3222    e: Arron.Caruth@mdaemon.com

MDaemon Technologies
Simple Secure Email
Visit us on www.mdaemon.com | Facebook | LinkedIn | YouTube
Sent using the MDaemon Email Server

From: md-av-plugin@mdaemon.com [mailto:md-av-plugin@mdaemon.com] On Behalf Of lists-md-anti-virus@mdaemon.com (Voinea Ilie)
Sent: Tuesday, January 5, 2021 1:50 AM
To: md-av-plugin@mdaemon.com
Subject: [md-av-plugin] Error: unexpected error while doing virus scan!

 

v20.0.3
I disabled the cyren plugin yesterday and so far I haven't found the error.


View/reply at Error: unexpected error while doing virus scan!

 
 
--MD-AV-PLUGIN-------------------------------------------------------
This list is for questions and discussion about AntiVirus plugins for
MDAEMON. To unsubscribe from this mailing list send an email to 
md-av-plugin-unsubscribe@mdaemon.com .
--POWERED BY MDAEMON!------------------------------------------------
 
---------------------------------------------------------------------
These forums are provided by MDaemon Technologies for user-to-user 
support and discussion.  MDaemon staff members may participate in the 
forums periodically but please recognize that this is not the official
method of receiving technical support. To receive personal technical 
support please use the form here:
http://www.mdaemon.com/Support/RequestSupport/
---------------------------------------------------------------------

--MD-AV-PLUGIN-------------------------------------------------------
This list is for questions and discussion about AntiVirus plugins for
MDAEMON. To unsubscribe from this mailing list send an email to
md-av-plugin-unsubscribe@mdaemon.com .
--POWERED BY MDAEMON!------------------------------------------------

---------------------------------------------------------------------
These forums are provided by MDaemon Technologies for user-to-user
support and discussion.  MDaemon staff members may participate in the
forums periodically but please recognize that this is not the official
method of receiving technical support. To receive personal technical
support please use the form here:
http://www.mdaemon.com/Support/RequestSupport/
---------------------------------------------------------------------



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