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[23680] ... sent messages are not saved now.

[Cramp, Edmund]
Edmund Cramp
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Novice
Posts: 239

MDaemon
Outlook Connector
WebAdmin
Edmund Cramp - 12:37pm, Mar 1 2021

I see the release notes say:
[23680] fix to sent message not saved in selected account Sent Items folder for multiple accounts profile with same display name

I've never seen this problem before but I am seeing it now that I've updated to the current version of OC it's happening on my desktop (W7 + Office 2010). If I log into the same account from another computer then it works fine. I've checked all the Outlook settings and they all appear to be OK - I don't normally ever mess with them.

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Marlon B - Mar 2, 2021 3:45 pm (#1 Total: 2)  

 

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Marlon B
Newbie
Newbie
Posts: 39
Hello Edmund,

If you are seeing the issue with the latest version of Outlook Connector please open a support case and include the MDaemon-YYYY-MM-DD-MDaemon-Connector.log as well as a couple of screenshots of what you are seeing.

Is the message being placed in another account's sent items or does it not show up at all in the sent items?

Do all of the accounts have the same display name?

If you can provide as many details as possible that would help in trying to reproduce the issue you are seeing.

You can open the support case here:

https://www.altn.com/Support/RequestSupport/

Thank you.



Marlon

Technical Application Support

Edmund Cramp - Mar 5, 2021 12:38 pm (#2 Total: 2)  

 

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Edmund Cramp
Novice
Novice
Posts: 239

MDaemon
Outlook Connector
WebAdmin
I'm attaching installation two logs, one from the machine that's working fine and a second log from the machine that does not get a copy of the sent messages. Maybe this might help.

Attachments:

UninstallOCLog2-not working.txt (4 KB) (167 Downloads)

UninstallOCLog2-working.txt (4 KB) (150 Downloads)




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