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Thousands of password expiration notifications to me

[Wyatt, Martin]
Martin Wyatt
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Martin Wyatt - 08:19am, Jun 15 2021

I have been using Outlook 2013 on my Windows 10 PC for several weeks via ActiveSync (instead of MDaemon Connector) and has been very stable. Yesterday I received the MDaemon password reset notification since it's been 6 months since my last password change. However, in Outlook 2013 the notification shows over 1,500 times each day. So in other words there are about 1,500 for "Email account password expires in 20 days" and then another 1,500 for "Email account password expires in 19 days". So far I have 2,973 notifications to change my password.

The strange thing is this phenomenon ONLY occurs in ActiveSync on my Windows computer. I checked my smartphone using ActiveSync and I only see a single notification for each day - total of two.

Also, MDaemon webmail only shows the normal two notifications.

My attempt to move more than a few notifications at a time in Outlook yields the message "Cannot move the items. One or more items cannot be moved because items you previously moved are still being processed by the server."

So this glitch appears to only be occurring on my computer with Outlook 2013 using ActiveSync. Has anyone else experienced this phenomenon?

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Martin Wyatt - Jun 16, 2021 6:18 am (#2 Total: 5)  

 

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Martin Wyatt
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Replying to: Arron Caruth (Jun 15, 2021 9:01 am)
The fact that webmail and other ActiveSync clients are only showing 2 notifications tells me that MDaemon only sent the...

I am at the latest version 21.0.2. I have never reviewed this particular log, so I really don't know what I'm looking for.

I will let the log collect more entries, as there are only 14 delivered to me so far today.

Martin Wyatt - Jun 17, 2021 6:09 pm (#3 Total: 5)  

 

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Martin Wyatt
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As a follow-up, this occurs for us when the following are true:
1. Using Outlook 2013, 2016, or 2019 desktop client
2. Outlook profile is using ActiveSync (not IMAP, etc)
3. Only when a password expiration is nearing the setting in MDaemon

I have another user with ActiveSync protocol that just started receiving these yesterday - about 100 in his inbox each day. I suspect that once the password is changed this anomaly will "go away" since there isn't a notification being generated by MDaemon any longer.

Martin Wyatt - Jun 28, 2021 9:53 am (#4 Total: 5)  

 

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Martin Wyatt
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For the record, Arron graciously sent me an updated MDAirSync.dll file, which I placed in the /MDaemon/WorldClient/HTML folder.

Problem solved!

Arron Caruth - Jun 28, 2021 10:04 am (#5 Total: 5)  

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Thanks for following up Martin! 
 

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On Mon, 28 Jun 2021 09:53:27 -0500, "lists-md-support@mdaemon.com (Martin Wyatt)" <lists-md-support@mdaemon.com> wrote:
For the record, Arron graciously sent me an updated MDAirSync.dll file, which I placed in the /MDaemon/WorldClient/HTML folder.

Problem solved!


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