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Outlook Sent Items show attachment when there isn't one

[Sorroll, Nick]
Nick Sorroll
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Posts: 1
Nick Sorroll - 08:54am, Nov 11 2021

Hi,

I have a weird one. Doesn't happen for any of our other customers on 365 or Exchange but does with this customer using MDaemon. A user who has an image in their signature sends an email and it shows it as having an attachment, so a paperclip icon in Sent Items in Outlook. Mailbox is setup using IMAP. Viewing Webmail is fine, just in Outlook.

Removing the signature resolves the issue, but any ideas how to fix, assuming it is an MDaemon setting

Thanks

Nick

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Arron Caruth - Nov 11, 2021 9:19 am (#1 Total: 1)  

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Posts: 1

What version of Outlook are you using?

Is Outlook adding the signature?

Have you tested using IMAP with another server?  

Can we see an MSG file from the user's mailbox on the MDaemon server that we can use to reproduce what you are seeing?  


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On Thu, 11 Nov 2021 08:54:24 -0500, "lists-md-support@mdaemon.com (Nick Sorroll)" <lists-md-support@mdaemon.com> wrote:
Hi,

I have a weird one. Doesn't happen for any of our other customers on 365 or Exchange but does with this customer using MDaemon. A user who has an image in their signature sends an email and it shows it as having an attachment, so a paperclip icon in Sent Items in Outlook. Mailbox is setup using IMAP. Viewing Webmail is fine, just in Outlook.

Removing the signature resolves the issue, but any ideas how to fix, assuming it is an MDaemon setting

Thanks

Nick

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