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Forward Email Random Not Working

[vernassa, adriano]
adriano vernass…
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Newbie
Posts: 11
adriano vernassa - 12:05am, Mar 19 2020

Hi,
some users forward their email on another system.
Random some emails to seems which don't are to forwarded , and the message :
Wed 2020-03-18 14:25:26.297: * Forwarded copy created; Recipient: xx.yyy@zzzz.com; Message: ...
is missing on the log.

What Can I do for debug this problem?
Thanks

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Marlon B - Mar 19, 2020 9:21 am (#1 Total: 3)  

 

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Marlon B
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Posts: 49
Hello,

Since this will require troubleshooting and log submissions please open a technical support case here:

https://www.altn.com/Support/RequestSupport/



Marlon

Technical Application Support

MDaemon Technologies | Simple Secure Email

adriano vernassa - Mar 19, 2020 10:12 am (#2 Total: 3)  

 

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adriano vernass…
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Newbie
Posts: 11
Done!
Thanks

adriano vernassa - Mar 19, 2020 12:46 pm (#3 Total: 3)  

 

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adriano vernass…
Newbie
Newbie
Posts: 11
Hi,

in the log which I have upload the message is this

Wed 2020-03-18 14:24:44.090: INBOUND message: md50001060572.msg

Thanks



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