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Migrate MDaemon to new server with new 64bit OS

[kwfoo@hovid.com]
kwfoo@hovid.com
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kwfoo@hovid.com - 02:26am, Oct 15 2018

Hi,
I am working to migrate the existing MDaemon v18.0.2 in Windows 2003 (32bit) to a new server with Windows 2016 (64bit).

Reading the KB of https://www.altn.com/Support/KnowledgeBase/KnowledgeBaseResults/?Number=1200 and have some questions:

1. When install the MDaemon in new server, we just have to install the same version using 64bits installer, right?

2. For third party SSL certificates, is there a guide to export and move the certificates to the new server?

3. In case of activation issue, will the system still able to run in a period of time while we are obtaining help?

4. Is there a way for me to do a trial upgrade test to ensure no surprise that incur more downtime?

In case we encounter any critical problem during the migration, anyway to obtain help (we are in different time zone)?

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kwfoo@hovid.com - Dec 15, 2018 4:00 am (#5 Total: 11)  

 

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When we do Test on the Active Directory Authentication Settings, it show:

AD Error 1355: The specified domains either does not exist or could not be contacted.

I have test to login an AD user on the server without problem.

kwfoo@hovid.com - Dec 15, 2018 4:40 am (#6 Total: 11)  

 

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Hi,
Further test result follow:

Before I make any changes, the settings is:
Bind DN: (blank)
Password: (blank)

Base entry DN: LDAP:rootDSE

It does not work with the above settings till I change to the following:
Bind DN: (AD username)
Password: (AD user password)

Base entry DN: LDAP://x.x.x.x (AD server IP address)

Test success with the above changes.

How the system authenticate without specifying the AD server info previously ?

What should be the proper setup?

Tyler Davis - Dec 17, 2018 3:26 pm (#7 Total: 11)  

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If the Active Directory server requires queries to authenticate, then you will need to supply the user/pass. Based on your testing, submitting a query to your Active Directory server fails when you do not submit a user/pass.

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Tyler Davis
MDaemon Technologies
http://www.mdaemon.com

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kwfoo@hovid.com - Dec 17, 2018 5:21 pm (#8 Total: 11)  

 

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1. I do not have such problem in the production server. Which is using the same environment with the setting before making any changes. In the test server, before I upgrade to x64 also working fine without specifying the server and login info.

2. We have multiple AD servers that sync the AD to each other, possible to setup multiple servers for authentication to avoid problem if one of the server down?

Replies to this message
  • Tyler Davis (Dec 18, 2018 9:11 am)


  • kwfoo@hovid.com - Dec 17, 2018 5:23 pm (#9 Total: 11)  

     

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    kwfoo@hovid.com
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    Actually base on my testing, the MD is not able to reach the AD server if we use LDAP://rootDSE

    After I put in the AD IP then it prompt for invalid user/pass.

    Tyler Davis - Dec 18, 2018 9:11 am (#10 Total: 11)  

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    Replying to: kwfoo@hovid.com (Dec 17, 2018 5:21 pm)
    1. I do not have such problem in the production server. Which is using the same environment with the...

    1. Is the test server a member of the same domain as the production server?

    Microsoft has a AD Explorer which can be used to make inquiries from the tool to the AD server and verify if your configuration/login details are correct.

    https://docs.microsoft.com/en-us/sysinternals/downloads/adexplorer

    2. MDaemon can only query one AD server. Which problems are you attempting to avoid? If MDaemon is only being used to monitor user accounts, the only issue you would see during any Active Directory downtime is new accounts could not be automatically created (if this option is enabled).

    --
    Tyler Davis
    MDaemon Technologies
    http://www.mdaemon.com

    ---------------------------------------------------------------------
    These forums are provided by MDaemon Technologies for user-to-user
    support and discussion. MDaemon staff members may participate in the
    forums periodically but please recognize that this is not the official
    method of receiving technical support. To receive personal technical
    support please use the form here:
    http://www.altn.com/Support/RequestSupport/
    ---------------------------------------------------------------------



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