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Outlook Connector Discussion Groups Outlook Connector Support
Add-Ins Pop-up
![[Wittler, Jason]](/WebX/?30@@2)
Jason Wittler
Newbie
Posts: 6
Are they a way to disable this pop-up from popping up? Thanks
Marlon B
- Oct 24, 2019 12:21 pm
(#1 Total: 3)
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Marlon B
Newbie Posts: 33
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Hello, Unfortunately there is no way to disable the notification. Are the users seeing this every time they open Outlook or only when a plug in has been reconfigured in the MDaemon? If this is happening every time they start Outlook or if it is consistently happening please open a support case so that we can troubleshoot the issue. You can open a support case here: https://www.altn.com/Support/RequestSupport/ Thank you. Marlon Technical Application Support MDaemon Technologies | Simple Secure Email
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Erik Likvarn
- Oct 30, 2019 8:30 pm
(#2 Total: 3)
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Erik Likvarn
Newbie Posts: 7
MDaemon
Outlook Connector
SecurityPlus
WebAdmin
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I have a user who is continually seeing this message too.
It just pops up after some "random" period after she starts Outlook.
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Marlon B
- Nov 4, 2019 11:34 am
(#3 Total: 3)
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Marlon B
Newbie Posts: 33
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Hello, This is normally caused by a user that has an add-in that is not in the MDaemon Connector add-in list found under "Setup/MDaemon Connector/MC client settings/Add-ins". Compare the add-ins in the user's Outlook to what is listed in the MC client settings on MDaemon. If there are any add-ins in Outlook that are not listed in the MC client settings and them and select the action for that add-in. If you continue to see the pop up after doing this please open a support ticket here:
https://www.altn.com/Support/RequestSupport/ Marlon Technical Application Support
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