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Activesync and Mdaemon 19.5.4

[Sartori, Andrea]
Andrea Sartori
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Posts: 4
Andrea Sartori - 06:58am, Feb 13 2020

Hello, i upgraded to lastest Mdaemon version
We use Outlook for Android.
Now emails,calendar and search wont Sync.
Anyone can help me?

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Erik Likvarn - Feb 16, 2020 6:27 pm (#3 Total: 4)  

 

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Erik Likvarn
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Posts: 7

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Outlook Connector
SecurityPlus
WebAdmin
I also have this problem.

For android, deleting the accounts and uninstalling Outlook, then restarting and reinstalling seems to work.

But for iOS this does not work.

I keep seeing a log message for affected users saying:

20/02/17 00:18:57.376 Info 00083607 0x41338400 400/Bad Request: Device must be re-configured to honor protocol restrictions

I think this may have something to do with the activesync protocol version. In the log, clients running Outlook that work are reported as version 14.0 and those that dont work are reported as version 14.1.

Maybe this is a clue.

The iOS users are able to use the native Mail client which is logged as using protocol version 14.1.

Erik Likvarn - Feb 16, 2020 7:03 pm (#4 Total: 4)  

 

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Erik Likvarn
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Posts: 7

MDaemon
Outlook Connector
SecurityPlus
WebAdmin
Further... on IOS devices with a new install of Outlook (not previously used on that device), it seems to work correctly and with protocol version 14.0.



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