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Mdamon 19.5.4 : Security plus ABEND

[vernassa, adriano]
adriano vernass…
Newbie
Newbie
Posts: 11
adriano vernassa - 11:36am, Mar 29 2020

Hi,

4 hour ago the Mdaemon stop working , and in the event viewer there is this message. I have try to upgrade to 19.5.5 , but the same error

Faulting application name: MDaemon.exe, version: 19.5.5.0, time stamp: 0x5e782a11
Faulting module name: asapsdk64.dll, version: 8.2.0.10, time stamp: 0x5c465586
Exception code: 0xc0000005
Fault offset: 0x000000000013b2f2
Faulting process id: 0x3f8
Faulting application start time: 0x01d605e6057d0754
Faulting application path: E:\Mdaemon\App\MDaemon.exe
Faulting module path: E:\Mdaemon\SecurityPlus\asapsdk64.dll
Report Id: 4727a5e5-71d9-11ea-81ed-005056101166
Faulting package full name:
Faulting package-relative application ID:

What can I do?
Thanks

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Arron Caruth - Mar 29, 2020 12:36 pm (#5 Total: 5)  

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Posts: 1

Cyren, the provider of the Outbreak Protection service reported there was bad data being returned by the Outbreak Protection service which caused it to crash.

 

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From: md-issues@mdaemon.com [mailto:md-issues@mdaemon.com] On Behalf Of adriano vernassa
Sent: Sunday, March 29, 2020 12:17 PM
To: md-issues List Member <md-issues@mdaemon.com>
Subject: [md-issues] Mdamon 19.5.4 : Security plus ABEND

 

Hi,

after reboot of the server all is ok.
Thanks
.. but ... whas happen?


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support and discussion.  MDaemon staff members may participate in the
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method of receiving technical support. To receive personal technical
support please use the form here:
http://www.mdaemon.com/Support/RequestSupport/
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