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PDF's that can't be scanned are falsely called viruses.
Guest User
Can you point me to exactly what is leading you to conclude that the message is littered with fake virus warnings?
I see the X-MDBadQueueReason header which says the message is infected with virus (completed-transcript-0E37323141.pdf). I can see where this could be confusing. Unfortunately this cannot be customized. We will look into improving the wording for a future version.
Is there other information that is included in the message that is leading you to believe the message is infected? Or is it just this one header?
The body of the message states multiple times that the message was not able to be scanned:
SecurityPlus for MDaemon was not able to scan message attachment
The message has been scanned by SecurityPlus for MDaemon and was found
to contain an attachment that could not be scanned. Information on the
attachment and action taken is provided below.
----------------------------------------------------------------------
Attachment Virus name Action taken
----------------------------------------------------------------------
completed-transcript-0E37323141.pdf, NOT_SCANNED Message Quarantined
If you don’t like the messages included in the body of the message, they can be customized to fit your needs. To do this go to Security / AntiVirus / Virus Scanning, then click the Warning Message button next to “Add warning to top of message body if not scanned.”
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Arron Caruth
Vice President of Product Development
o: 817-601-3222 e: Arron.Caruth@mdaemon.com
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From: md-av-plugin@mdaemon.com [mailto:md-av-plugin@mdaemon.com] On Behalf Of lists-md-anti-virus@mdaemon.com (Edmund Cramp)
Sent: Sunday, May 31, 2020 11:32 AM
To: md-av-plugin@mdaemon.com
Subject: [md-av-plugin] PDF's that can't be scanned are falsely called viruses.
MD occasionally fails to scan a PDF file and then says that it contains a virus although there is zero evidence for this, and in the example below that was stopped this morning, I think that it is extremely unlikely, I suspect that the PDF is simply images because it's not password protected, it was downloaded from an academic site, processed by the users Windows 10 AV software, and then stopped by MD.
I would rather see MD tell the truth, that the document can't be scanned and is held, rather than littered with fake virus warnings.
X-Envelope-From: xxxxxxx@motion-labs.com
X-MDaemon-Deliver-To: pg-admissions@aber.ac.uk
Received: from [xx.xx.xxx.xx] by motion-labs.com via MDaemon Webmail with HTTP,
Sun, 31 May 2020 10:50:56 -0500
Date: Sun, 31 May 2020 10:50:56 -0500
From: "xxxxxxx xxxxxxx" (xxxxxxx@motion-labs.com)
To: pg-admissions@aber.ac.uk
Subject: Creative Writing MA Admission Documents
MIME-Version: 1.0
Content-Type: multipart/mixed, boundary="0531-1550-56-01-PART_BREAK"
Message-ID: (WC20200531155056.450030@motion-labs.com)
X-Mailer: MDaemon Webmail 19.5.5
X-MDDKIMSelector: s=MDaemon d=motion-labs.com i=xxxxxxx@motion-labs.com
X-MDBadQueue-Reason: WARNING! infected with virus (completed-transcript-0E37323141.pdf)
--0531-1550-56-01-PART_BREAK
Content-Type: multipart/alternative, boundary="0531-1550-56-03-PART_BREAK"
--0531-1550-56-03-PART_BREAK
Content-Type: text/plain, charset="us-ascii"
----------------------------------------------------------------
SecurityPlus for MDaemon was not able to scan message attachment
----------------------------------------------------------------
· ****************************** WARNING ******************************* The message has been scanned by SecurityPlus for MDaemon and was found
to contain an attachment that could not be scanned. Information on the
attachment and action taken is provided below.
· ****************************** WARNING *******************************
----------------------------------------------------------------------
Attachment Virus name Action taken
----------------------------------------------------------------------
completed-transcript-0E37323141.pdf, NOT_SCANNED Message Quarantined
View/reply at PDF's that can't be scanned are falsely called viruses.
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