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Majority amount of emails started going in to the holding queue after new update.

[Karpas, Andrius]
Andrius Karpas
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Andrius Karpas - 03:35am, Jun 3 2020

Majority amount of emails started going into the holding queue after the new update of the MDaemon server. any ideas what could cause an issue and how to resolve it?

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Andrius Karpas - Jun 4, 2020 2:51 am (#2 Total: 12)  

 

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Andrius Karpas
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Posts: 20
Replying to: Arron Caruth (Jun 3, 2020 7:11 am)
What version of MDaemon are you running? What are the errors that are causing the messages to be going into the...

I believe this is the problem as loads of these errors.

Wed 2020-06-03 08:59:49.491: MDaemon AntiVirus processing c:/mdaemon/queues/local/md50010807807.msg...
Wed 2020-06-03 08:59:49.491: * Message return-path: support@worksmart.ie
Wed 2020-06-03 08:59:49.491: * Message from: lfh_prtg@worksmart.ie
Wed 2020-06-03 08:59:49.491: * Message to: support@fitzgeraldgroup.ie
Wed 2020-06-03 08:59:49.491: * Message subject: [LFG PRTG] Email Mailserver POP (POP3) Down (Connection refused Socket Error # 10061 Connection refused. (socket error # 10061))
Wed 2020-06-03 08:59:49.491: * Message ID: (DBAPR03MB6663C23C97779165E43D9DA78C880@DBAPR03MB6663.eurprd03.prod.outlook.com)
Wed 2020-06-03 08:59:49.491: Start MDaemon AntiVirus results (Cyren AV) (ClamAV)
Wed 2020-06-03 08:59:49.491: * Error: Virus scanner reports invalid condition
Wed 2020-06-03 08:59:49.491: * Error: Could not load AntiVirus dll
Wed 2020-06-03 08:59:49.493: * Message moved to c:/mdaemon/queues/holding/md50000359898.msg
Wed 2020-06-03 08:59:49.493: End of MDaemon AntiVirus results

Andrius Karpas - Jun 4, 2020 3:16 am (#3 Total: 12)  

 

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Andrius Karpas
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Newbie
Posts: 20
Replying to: Arron Caruth (Jun 3, 2020 7:11 am)
What version of MDaemon are you running? What are the errors that are causing the messages to be going into the...

This is other error:

Wed 2020-06-03 23:50:11.575: MDaemon AntiVirus processing c:/mdaemon/queues/local/md50010810435.msg...
Wed 2020-06-03 23:50:11.575: * Message return-path: feedback@service.alibaba.com
Wed 2020-06-03 23:50:11.575: * Message from: feedback@service.alibaba.com
Wed 2020-06-03 23:50:11.575: * Message to: eddie@fitzgeraldgroup.ie
Wed 2020-06-03 23:50:11.575: * Message subject: [Alibaba Reply Notification] Nora Chan has replied you
Wed 2020-06-03 23:50:11.575: * Message ID: 66c9b68d-e1cc-4706-b13d-c7dbe5ab83e4-0
Wed 2020-06-03 23:50:11.575: Start MDaemon AntiVirus results (Cyren AV) (ClamAV)
Wed 2020-06-03 23:50:11.575: * Error: Virus scanner reports invalid condition
Wed 2020-06-03 23:50:11.575: * Error:
Wed 2020-06-03 23:50:11.577: * Message moved to c:/mdaemon/queues/holding/md50000360795.msg
Wed 2020-06-03 23:50:11.577: End of MDaemon AntiVirus results

Andrius Karpas - Jun 4, 2020 8:08 am (#4 Total: 12)  

 

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Andrius Karpas
Newbie
Newbie
Posts: 20
Replying to: Arron Caruth (Jun 3, 2020 7:11 am)
What version of MDaemon are you running? What are the errors that are causing the messages to be going into the...

v19.5.5 version Mdeamon. MDeamon Antivirus: v19.0.3 The problem started after the last upgrade to v19.5.5 where was a strange thing that upgrade hanged for about 25min so we had to restart server. After restart email started going to holding queue.

Advise how to fix this is very appreciated!



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