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Alt-N Discussion Groups > MDaemon Discussion Groups > MDaemon Support > Archive > MD v20.0.3 (upgraded from v19.5.5), Service never starts, will only work when the desktop application is run

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MD v20.0.3 (upgraded from v19.5.5), Service never starts, will only work when the desktop application is run

[Griffin, Ashley]
Ashley Griffin
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Ashley Griffin - 12:48am, Nov 17 2020

Hi

Did an in place upgrade from 19.5.5 to 20.0.3, went fine, it didn't restart the program though, so restart the server (2016 Standard), everything is installed but the MDaemon service nevers starts (set to Auto), it all looks fine.

If the service is run manually, the webservice never starts but shows the service running, the only way to get it work is to run the desktop application.

Is this a bug in v20.0.3? the service is in place and set to auto but never runs and if it is run manually doesnt actual run MDaemon.

Many Thanks

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Arron Caruth - Nov 17, 2020 9:57 am (#1 Total: 7)  

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What does the Windows Event log say is happening when you try to start the MDaemon service? 

 

What does the MDaemon system log show when you try to start the server?

 

Do you get any errors on the screen when you try to start the MDaemon service?

 

 

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From: md-support@mdaemon.com [mailto:md-support@mdaemon.com] On Behalf Of lists-md-support@mdaemon.com (Ashley Griffin)
Sent: Monday, November 16, 2020 11:49 PM
To: md-support@mdaemon.com
Subject: [md-support] MD v20.0.3 (upgraded from v19.5.5), Service never starts, will only work when the desktop application is run

 

Hi

Did an in place upgrade from 19.5.5 to 20.0.3, went fine, it didn't restart the program though, so restart the server (2019 Standard), everything is installed but the MDaemon service nevers starts (set to Auto), it all looks fine.

If the service is run manually, the webservice never starts but shows the service running, the only way to get it work is to run the desktop application.

Is this a bug in v20.0.3? the service is in place and set to auto but never runs and if it is run manually doesnt actual run MDaemon.

Many Thanks


View/reply at MD v20.0.3 (upgraded from v19.5.5), Service never starts, will only work when the desktop application is run

 
 
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Ashley Griffin - Nov 17, 2020 10:09 am (#2 Total: 7)  

 

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Ashley Griffin
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Posts: 14
Hi, i will need to check this overnight as its a highly used server in the day.

When i start the service it doesnt fail, it runs and shows as running in the services control screen, its just "not" running if that makes sense....

As for event logs i will need to test that when they dont need the server.



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