Reset Bayesian database / spam filter updates

Scott Silveira - 12:53pm, Dec 14 2021

Currently, there are 2 issues affecting our email servers. 

1) I attempted to reset the bayesian database because I was concerned it was not accurate.  I renamed the bayes_seen, bayes_tokens, and bayes_journal files to .old.  I then performed a spam filter learning on over 200 messages.  The bayes_seen and bayes_tokens files got recreated, but not the bayes_journal. 

I reset the spam filter, and even rebooted the server, but we are no longer getting bayesian scores in our spam filtering. 

What is the appropriate method to reset the bayesian database?  or, how can I fix what I have apparently messed up? 

2) Since Friday 12/3/21, we have been getting spam filter update failures.  This is happening on two different unrelated servers.  We did install v21.5 before this, and did also succeed on spam filter updates on the new version. 

The error line is: 

Fri 2021-12-03 14:28:03.817: *  Running SA-UPDATE... 

Fri 2021-12-03 14:28:13.670: *  Errors occurred while attempting to download and extract updates.  Exit code 4 

I believe the two issues to be unrelated, since bayesian scoring was working for a few days after the spam filter update failure, and, spam filter updating has failed on a totally separate server. 

Thanks for any help you can provide.