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Web Password Recovery

[Leischow, Paul]
Paul Leischow
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Posts: 17
Paul Leischow - 09:10pm, Dec 21 2021

This may sound like a dumb question but where do I find the settings to allow for Password Recovery in World Client?

In the administrator interface I have password recovery turned on and I have the option for password recovery selected for the user. IN the Help file it shows in World Client there will be an option to enter an email for where the recovery password will be sent but this does not seem to show up in World Client anywhere.

Help !?

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Arron Caruth - Jan 5, 2022 9:50 am (#15 Total: 17)  

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Also, please check the User.ini file for the user accounts you are testing with to make sure you do not have "EnablePasswordRecovery" listed in the User.ini file.  If you do, remove it.

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Arron Caruth
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On Wed, 05 Jan 2022 08:40:39 -0600, "Arron Caruth" <Arron.Caruth@mdaemon.com> wrote:
I'm not able to reproduce the issue on my test machine so lets do this.

Edit your domains.ini file and remove all entries for "EnablePasswordRecovery=", save the file and restart webmail.

Then login to MDRA and go to Main / Webmail Settings / Settings, check the box for Enable Password Recovery.

Then go to Main / Domain Manager / Select the domain that you want password recovery enabled for / Edit / Webmail Settings, check the box for Enable Password Recovery.  Click Save and Close

Now select the domain that you do not want password recovery enabled for / Edit / Webmail Settings / Uncheck the box for Enable Password Recovery.  Click Save and Close.

Now check an account on both domains, is it working as expected?

If its still not working as expected, please send me another copy of your domains.ini file.

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Arron Caruth
Vice President of Product Development
o: 817-601-3222    e: Arron.Caruth@mdaemon.com

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On Tue, 4 Jan 2022 15:24:06 -0500, "lists-md-support@mdaemon.com (Paul Leischow)" <lists-md-support@mdaemon.com> wrote:
Ultimately I would like to have only 1 domain to allow for password recovery. The others would not allow it.

At first password recovery was not available on any domain. After you had me manually adjust the Domain.ini file, password recovery is available on all domains.

Currently it looks like there is a bug in MDaemon which is preventing it from turning password recovery on or off since I can set all the settings to OFF and I can look at the Domain.ini file and see that all the settings have been changed to OFF yet password recovery seems to be ON when I go to any of the domains in WorldClient.


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support please use the form here:
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--------------------------------------------------------------------------
These forums are provided by MDaemon Technologies for user-to-user 
support and discussion.  MDaemon staff members may participate in the 
forums periodically but please recognize that this is not the official
method of receiving technical support. To receive personal technical 
support please use the form here:
http://www.mdaemon.com/Support/RequestSupport/
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Paul Leischow - Jan 5, 2022 5:31 pm (#16 Total: 17)  

 

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Paul Leischow
Newbie
Newbie
Posts: 17
Hi Arron, I checked the User.ini file for the accounts I have been testing with and they all had "EnablePasswordRecovery=Yes".
After removing this line as you suggested, everything now works as it should. I can now toggle Password Recovery ON and OFF through the MDaemon Admin Web Interface.

Thank you so much for your help !!

[Last Editor: Paul Leischow, Jan 5, 2022 5:31 pm. Total Edits: 1]



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