Which Alt-N products do you use?

Most recent posts: Luca Rasca

PDF's that can't be scanned are falsely called viruses. - 08:21am Jan 28, 2022 CDT - Hi, I have a similar problem. My Mademon AV plugin is not able to scan a PDF with limited permissions but if uploaded in VirusTotal the same engines (ClamAV and Cynet) can scan it without error.

Message exceeds max hop limit - 05:50pm Dec 21, 2021 CDT - Hi, this problem of hops exceeded also happened to a client of mine . Attached the header. Could you please take a look and tell me what caused the problem ?..

Strange behavior - 07:45am Apr 22, 2021 CDT - Hello, do you have an idea why a bunch of email has been moved from the Inbox folder to the Deleted folder without Subjec, sender e receiver information in them as shown in the attachement? They arrived correctly (as I can see in Mailstore) but then they have been moved. The customer told me he didnt delete them...

Routing Tab empty - 01:12am Apr 11, 2021 CDT - Attached a zip file with all screenshots. Thanks

Receiving alerts via email - 12:52am Apr 10, 2021 CDT - To tell you the truth I don't know exactly which counters I need. I'd need a way to check if the logs report some severe error and to receive a warning message.
For example: few days ago a customer called me because all their email accounts weren't receiving any email...