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Migrate MDaemon to new server with new 64bit OS

[kwfoo@hovid.com]
kwfoo@hovid.com
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kwfoo@hovid.com - 02:26am, Oct 15 2018

Hi,
I am working to migrate the existing MDaemon v18.0.2 in Windows 2003 (32bit) to a new server with Windows 2016 (64bit).

Reading the KB of https://www.altn.com/Support/KnowledgeBase/KnowledgeBaseResults/?Number=1200 and have some questions:

1. When install the MDaemon in new server, we just have to install the same version using 64bits installer, right?

2. For third party SSL certificates, is there a guide to export and move the certificates to the new server?

3. In case of activation issue, will the system still able to run in a period of time while we are obtaining help?

4. Is there a way for me to do a trial upgrade test to ensure no surprise that incur more downtime?

In case we encounter any critical problem during the migration, anyway to obtain help (we are in different time zone)?

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Tyler Davis - Dec 14, 2018 9:52 am (#3 Total: 11)  

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When MDaemon was migrated, was the certificate migrated as well. If you're using a self-signed certificate, was a new one created? MDaemon's SSL/TLS support for SMTP/POP3/IMAP options are in the menu below.

http://help.altn.com/mdaemon/en/index.html?ssl_mdaemon.htm

Do you see a BES folder in the /MDaemon directory? If so, remove it and try running the installer once again.

--
Tyler Davis
MDaemon Technologies
http://www.mdaemon.com

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kwfoo@hovid.com - Dec 14, 2018 9:51 pm (#4 Total: 11)  

 

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kwfoo@hovid.com
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After remove folder BES, no problem to install the 64bit Mdamon.

After installation, found that AD authentication failed where previously has no problem on the 32bit. It show message no able to contact AD server. Same when perform test in the AD setup.

kwfoo@hovid.com - Dec 15, 2018 4:00 am (#5 Total: 11)  

 

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When we do Test on the Active Directory Authentication Settings, it show:

AD Error 1355: The specified domains either does not exist or could not be contacted.

I have test to login an AD user on the server without problem.

kwfoo@hovid.com - Dec 15, 2018 4:40 am (#6 Total: 11)  

 

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Hi,
Further test result follow:

Before I make any changes, the settings is:
Bind DN: (blank)
Password: (blank)

Base entry DN: LDAP:rootDSE

It does not work with the above settings till I change to the following:
Bind DN: (AD username)
Password: (AD user password)

Base entry DN: LDAP://x.x.x.x (AD server IP address)

Test success with the above changes.

How the system authenticate without specifying the AD server info previously ?

What should be the proper setup?

Tyler Davis - Dec 17, 2018 3:26 pm (#7 Total: 11)  

Alt-N Technical Support  

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Tyler Davis
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Posts: 215

MDaemon
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ProtectionPlus
WebAdmin
If the Active Directory server requires queries to authenticate, then you will need to supply the user/pass. Based on your testing, submitting a query to your Active Directory server fails when you do not submit a user/pass.

--
Tyler Davis
MDaemon Technologies
http://www.mdaemon.com

---------------------------------------------------------------------
These forums are provided by MDaemon Technologies for user-to-user
support and discussion. MDaemon staff members may participate in the
forums periodically but please recognize that this is not the official
method of receiving technical support. To receive personal technical
support please use the form here:
http://www.altn.com/Support/RequestSupport/
---------------------------------------------------------------------

kwfoo@hovid.com - Dec 17, 2018 5:21 pm (#8 Total: 11)  

 

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1. I do not have such problem in the production server. Which is using the same environment with the setting before making any changes. In the test server, before I upgrade to x64 also working fine without specifying the server and login info.

2. We have multiple AD servers that sync the AD to each other, possible to setup multiple servers for authentication to avoid problem if one of the server down?

Replies to this message
  • Tyler Davis (Dec 18, 2018 9:11 am)


  • kwfoo@hovid.com - Dec 17, 2018 5:23 pm (#9 Total: 11)  

     

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    kwfoo@hovid.com
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    Actually base on my testing, the MD is not able to reach the AD server if we use LDAP://rootDSE

    After I put in the AD IP then it prompt for invalid user/pass.



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