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MD v20.0.3 (upgraded from v19.5.5), Service never starts, will only work when the desktop application is run

Ashley Griffin

Newbie
Posts: 14

Ashley Griffin - 12:48am, Nov 17 2020

Hi

Did an in place upgrade from 19.5.5 to 20.0.3, went fine, it didn't restart the program though, so restart the server (2016 Standard), everything is installed but the MDaemon service nevers starts (set to Auto), it all looks fine.

If the service is run manually, the webservice never starts but shows the service running, the only way to get it work is to run the desktop application.

Is this a bug in v20.0.3? the service is in place and set to auto but never runs and if it is run manually doesnt actual run MDaemon.

Many Thanks

(older msg: 3)

Ashley Griffin - Nov 17, 2020 8:54 pm (#4 Total: 7)

Ashley Griffin

Newbie
Posts: 14

I believe we have it working, have run over the steps below:
- Downloaded MDaemon v20.0.3 from the website and installed, restarted, NO FIX
- No postmaster@ and abuse@ email addresses, added to the alias list, NO FIX
- Checked the service, LOG ON was set to Local System account, we changed to the local administrator with the correct password, restarted the server FIXED.

So was something changed in v20.0.3 that requires the server to run as a local user (administrator) for it to run correctly?

Arron Caruth - Nov 18, 2020 8:44 am (#5 Total: 7)

Guest User

Posts: 1

No we did not change anything in 20.0.3 to require that it run as a local user.

If you set the service back to running as LocalSystem do you continue to have issues?

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Arron Caruth
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From: md-support@mdaemon.com [mailto:md-support@mdaemon.com] On Behalf Of lists-md-support@mdaemon.com (Ashley Griffin)
Sent: Tuesday, November 17, 2020 7:54 PM
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Subject: [md-support] MD v20.0.3 (upgraded from v19.5.5), Service never starts, will only work when the desktop application is run

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--------------------------------------------------------------------------
These forums are provided by MDaemon Technologies for user-to-user 
support and discussion.  MDaemon staff members may participate in the 
forums periodically but please recognize that this is not the official
method of receiving technical support. To receive personal technical 
support please use the form here:
http://www.mdaemon.com/Support/RequestSupport/
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