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19.5.0 Problems

[Hollyman, Chris]
Chris Hollyman
Posts: 9
Chris Hollyman - 05:00am, Oct 18 2019


I have just upgraded to 19.5 and run into some weird problems. My server is 2012R2, 32GB, i7 multiple SSD. I utilise IIS as a front end provider. I also use CertifyTheWeb to provide LetsEncrypt SSL. MD is installed to C under default conditions.

So I first noticed In the Plugins Tab that “c:\mdaemon\app\mddp.dll” could not load. To fix I copied over from the ISAPI folder to at least get it working, which it seemed to. I restarted Mdaemon and no errors and the autodiscovr server was responding.

Secondly I am getting this error in the logs:
191018 194927017 W [00001DEE] 0x81310170 Unable to authorize additional accounts, available license count is insufficient.
191018 194927017 W [00001DEE] 0x81310030 Account does not have permission to use ActiveSync
I have 250 license AS and am using 33 of them.

Thirdly I don’t get any information in the Plug-ins\Activesync or MDaemon Discovery Proocol or the AutoDiscovery tabs anymore. Is this just a setting?

Fourth on the list is if I enable Advanced Management Options in the Mobile Device Management Screen and Apply/OK it does not save the option or give me advanced options.

Fifth is I am getting lots of Client Expired Key from iphones. I have had this before and thought it was just isolated emails but for some clients it’s happening often and resync their devices when it does.

That’s it for the moment. I hope you can give me some insight as to what maybe happening.


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Arron.Caruth@mdaemon.com - Nov 8, 2019 7:56 am (#13 Total: 15)  

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MDDP was added for version 19.0.0, I think. It is used by the AutoDiscover system and requires additional setup if you are running under IIS. The following articles provides the details on how to configure AutoDiscover and MDDP when running under IIS.




Arron Caruth
Vice President of Product Development
o: 817-601-3222    e: Arron.Caruth@mdaemon.com

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From: md-support@mdaemon.com [mailto:md-support@mdaemon.com] On Behalf Of Dennis Heerema (dennis@heerema.net)
Sent: Friday, November 8, 2019 6:41 AM
To: md-support@mdaemon.com
Subject: [md-support] 19.5.0 Problems




Triggered by this threat tryed to follow the link and i get the following result:



A new tab opens and my browser downloads a download.......


checked the KB about IIS config, everything seems like it should.... but no login


Running mdaemon in combination with IIS on windows 2012


kindr regards,



From: "Chris Hollyman (lists-md-support@mdaemon.com)" <lists-md-support@mdaemon.com>
To: <md-support@altn.com>
Date: Thu, 7 Nov 2019 16:46:23 -0500
Subject: [md-support] 19.5.0 Problems

Hi Arron,

My mistake with the terminology, you are correct its ?oLog everything into separate files based on the date? ?oLog Detailed Mail sessions? is also selected along with ?oLog each service into a separate log file?.

I went to the http://webmail.mydomain.com/mddp and it asked for logon. I logon and get a return from the MDDP service. This gets entered into a log file (yay) but still nothing on the GUI.

I will email you that other information. I have also upgraded to 19.5.1.


View/reply at 19.5.0 Problems

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Chris Hollyman - Jan 16, 2020 7:44 pm (#14 Total: 15)  


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Chris Hollyman
Posts: 9
Sorry to have to Bump this but I still have not been able to resolve my Plugins live log views.

I can see Dynamic Screen as a live log but nothing else.

I have just upgrade to 19.5.3.



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