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Help! Several MDaemon installations crash simultaneously since 13.30 UTC

[Talamanca, Stefano]
Stefano Talaman…
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Posts: 23
Stefano Talamanca - 10:03am, Mar 29 2020

Hello All,

Since about one hour and a half, several MDaemon 18.x and 19.x are crashing every few minutes with the following error:

Faulting application name: MDaemon.exe, version: 18.5.4.0, time stamp: 0x5e76b232
Faulting module name: asapsdk64.dll, version: 8.0.122.0, time stamp: 0x56895605
Exception code: 0xc0000005
Fault offset: 0x00000000001f0927
Faulting process id: 0x15e4
Faulting application start time: 0x01d605da7bd5c61d
Faulting application path: C:\MDaemon\App\MDaemon.exe
Faulting module path: C:\MDaemon\SecurityPlus\asapsdk64.dll
Report Id: be9229a0-71cd-11ea-80e2-005056bfd461
Faulting package full name:
Faulting package-relative application ID:

Upgrading to latest version of MDaemon and Antivir Signatures did not help. The only thing that works sio far is renaming C:\MDaemon\SecurityPlus\asapsdk64.dll which I suspects disables the antivirus.

Any idea?

Thank you,

Stefano

--
Stefano FigĂ -Talamanca


Sensible Data spa
tel. +39-06-824-655
mob. +39-348-225-3319

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Enea Lovato - Mar 29, 2020 12:23 pm (#12 Total: 13)  

 

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Enea Lovato
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Posts: 10
OP re-enabled on all MD server: no more crash.

Thanks!

Tyby M - Mar 29, 2020 1:15 pm (#13 Total: 13)  

 

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Tyby M
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Posts: 3

MDaemon
SecurityPlus
WebAdmin
Same here, everything back to normal.

Thank you!

PS: any chance for few words about the issue itself?

TM



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